Return Policy
At Coral & Ivy, we strive to provide our customers with the best shopping experience possible. If you are not completely satisfied with your purchase, we're here to help.
1. Eligibility
- Time Frame: You have 7 calendar days from the date you received your item to initiate a return.
- Condition: Items must be unused, unworn, and in the same condition that you received them. They must also be in the original packaging with all tags attached.
2. Refunds & Store Credits
- Items received within 14 calendar days from delivery are eligible for a full refund to the original form of payment.
- Items received within 30 calendar days from delivery are eligible for a store credit.
- Items received after 30 calendar days from delivery are not eligible for refund or store credit, and will be re-shipped to the customer.
3. Shipping Charges
- Shipping charges are non-refundable.
4. Start A Return
- To initiate a return, please contact us with your name, order number, and the item you would like to return.
5. Terms & Conditions
- We reserve the right to refuse any return if it is not in compliance with the terms and conditions outlined above.